Positive attitude
We should strive to have an infectious, positive attitude, celebrate and recognise shared successes, be unassuming and a bit “mad”.
Proactive
We should share ideas and take new initiatives, dare to commit, challenge and make decisions, be inquisitive and open, and dare to take new paths and think outside the box.
Clear
We should strive to have a clear message and communicate precise expectations and feedback, be candid and honest, and give and take responsibility.
Business acumen
We must create and exploit opportunities, generate profitability and adhere to the “Pay less – save more” principle, be modest and know our customers.
Simple
We must set the right priorities, practise the “good enough” principle, think and work intelligently, and make life easy for customers and colleagues.